Privacy policy

1. Privacy at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the Privacy Policy page of this website.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.

Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the Privacy Policy page if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. General information and mandatory information
Privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Responsible institution

The responsible institution for data processing on this website is:

Therapiezentrum Prietz GmbH

Raimundstraße 1

01157 Dresden

Managing Director (CEO): Susanne Prietz

Tax ID: DE275629929

Jurisdiction: Amtsgericht Dresden, HRB 29627

Telephone: +49 351 89579777


The responsible institution is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the Privacy Policy page if you have any further questions on the subject of personal data.

3. Data Protection Officer
Legally required data protection officer

We have two data protection officers for our company.

Marcel Ungermann and Filipe Silva

Telephone: +49 351 89579779


4. Data collection on our website

Server log files

The host of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version

operating system used

Referrer URL

Host name of the accessing computer

Time of server request

IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 Paragraph 1 lit. f GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

5. Plugins and Tools

Interactive map

This website uses a interactive map by Dr. DSGVOThe card is operated locally. This solution is privacy friendly. When accessing and operating the card, no personal data is passed on to third parties. Furthermore, we do not collect any personal data other than the technically necessary data for accessing and operating the map. The map does not use cookies.


Google Ads and Google Conversion Tracking

Processed data: IP address
Purpose of processing: Delivering targeted, relevant interest-based advertising.
Legal basis: Article 6 paragraph 1 sentence 1 lit. a GDPR
Storage duration: 30 days, after which the cookie will be deleted

Further processing instructions:

This website uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

As part of Google Ads, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie will be set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page.

Each Google Ads customer receives a different cookie. The cookies cannot be tracked through the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can object to this use by simply deactivating the Google conversion tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

"Conversion cookies" are stored on the basis of your consent, Art. 6 (1) sentence 1 lit. a GDPR.

You can find more information about Google Ads and Google Conversion Tracking in Google's data protection regulations:

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed.

If cookies are deactivated, the functionality of the website may be restricted.

Google Analytics Remarketing

Processed data: Browsing history, Google account with user ID
Purpose of processing: Targeted application of website operators' own services
Legal basis: Article 6 paragraph 1 sentence 1 lit. a GDPR
Storage duration: in accordance with the relevant Google data protection notices

Further processing instructions:

Our websites use the functions of Google Analytics Remarketing in connection with the cross-device functions of Google Ads and the Google Marketing Platform. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing to the cross-device functions of Google Ads and the Google Marketing Platform. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you log in with your Google account.

To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow the link below:

The summary of the recorded data in your Google account is based exclusively on your consent, which you can give or revoke with Google (Article 6 paragraph 1 sentence 1 lit. a GDPR).

Further information and the data protection regulations can be found in Google's data protection declaration at:

If you object to this data processing, the objection has no effect on the rest of the use of our website.

Facebook Custom Audiences (Facebook Pixel)

Processed data: IP address, cookies
Purpose of processing: Delivering targeted, relevant interest-based advertising.
Legal basis: Article 6 paragraph 1 sentence 1 lit. a GDPR
Storage duration: 12 months

Further processing instructions:

We use the Custom Audiences service from Facebook Inc. (1601 S. California Avenue, Palo Alto, CA 94304, USA) as part of usage-based online advertising. Responsible service provider in the EU is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland. For this purpose, we define target groups of users in the Facebook ads manager based on certain characteristics, which are subsequently displayed within the Facebook network. The users are selected by Facebook based on the profile information they provide and other data provided through the use of Facebook. If a user clicks on an advertisement and then gets to our website, Facebook receives information via the Facebook pixel integrated on our website that the user has clicked on the advertising banner. Basically, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which is transmitted to Facebook for analysis and marketing purposes. A Facebook cookie is set. This collects information about your activities on our website (e.g. surfing behaviour, subpages visited, etc.). Your IP address will also be stored and used for the geographic control of advertising.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data usage guidelines at:
Details on how the Facebook pixel works can be found in the Facebook help area at:
You can object to the collection by Facebook pixels and the use of your data to display Facebook ads. You can also determine your advertising preferences, i.e. which special types of advertisements should be displayed to you within Facebook:
You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You can revoke your consent at any time with effect for the future by opening the data protection settings in the footer ("Cookie settings") and adjusting your settings there accordingly.


We use hCaptcha (hereafter "hCaptcha") on this website. The provider is Intuition Machines Inc 2211 Selig Dr, Los Angeles, CA 90026, United States (hereinafter “IMI”).

The purpose of hCaptcha is to check whether data entry on this website (e.g. in a contact form) is done by a human or by an automated program. For this purpose, hCaptcha analyzes the behavior of the website visitor based on various characteristics.

This analysis starts automatically as soon as the website visitor enters a website with activated hCaptcha. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in "invisible mode", the analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para . B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Data processing is based on the Standard Contractual Clauses (SCC) contained in the Data Processing Addendum to the IMI General Terms and Conditions or the Data Processing Agreements.

Further information on hCaptcha can be found in the data protection regulations and terms of use under the following links: and

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

You can find more information about Google Fonts at and in Google's privacy policy:

Font Awesome (local hosting)

This page uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. There is no connection to Fonticons, Inc. servers.

For more information about Font Awesome, see the Font Awesome Privacy Policy at:

6. Delivery status information

Processed data: Name, email address, order details
Purpose of processing: Transmission of information on the current delivery status to the person concerned
Legal basis: Article 6 paragraph 1 sentence 1 lit. b GDPR
Storage duration: 10 years according to commercial and tax law requirements

7. Data Inventory

Processed data: Name, address, telephone number, e-mail address, order data, PayPal account details, bank details, credit card details, geo-location data, if activated for the data subject
Purpose of processing: Carrying out the order process, order processing, sending newsletters on similar offers
Legal basis: Article 6 paragraph 1 sentence 1 lit. b GDPR
Storage duration: 10 years according to commercial and tax law requirements

Further processing instructions:

  1. Your personal data, insofar as these are required for the establishment, content design or change of the contractual relationship (inventory data), are used exclusively for contract processing. For example, your name and address must be passed on to the goods supplier for the delivery of the goods. We collect and process your geo-localization data, if activated in your mobile device, to optimize our range of services for you.
  2. Without your express consent or without a legal basis, your personal data will not be passed on to third parties who are not involved in the execution of the contract. After the contract has been completed, your data will be blocked for further use. After expiry of the retention periods prescribed by tax and commercial law, this data will be deleted unless you have expressly consented to further use.
  3. Depending on the payment method selected, your bank or credit card details will be processed by the following locations for payment processing:
    1. PayPal (Europe) S.à.r.l. et Cie., S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

All PayPal transactions are subject to the terms of the PayPal Privacy Policy.