Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day of the order. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail).
Therapiezentrum Prietz GmbH
Raimundstraße 1
01157 Dresden
Telephone number: +49 351 89579777
E-Mail: shop@therapiezentrum-prietz.de
Fax-Nr.: +49 351 89579778
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Effects of cancellation
If you revoke this contract, we pay you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this refund, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this refund. We may refuse refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.